Terrible customer service Terrible customer service, gave me no warning that it was on back order, here waiting 2-3 weeks to get an item I ordered.

I really enjoyed my at-home sauna with… I really enjoyed my at-home sauna with Saunabox! It is the perfect size and works well for people who don’t want to fully install a new sauna at their home.

Was super easy to set up Was super easy to set up, I use it daily and have had no issues with it. I’ve used inside, outside, basically anywhere I have an outlet I have use it. The aromatherapy and adding essential oils to it is also great to boost my personal sauna experience!

Cheap product, horrible customer service, review blockers This product is cheaply made. It is low quality and poor construction. It takes weeks to receive and will come with some defect or problem. There is no way to contact the company other than an email that they are slow to respond to and no one will give you their name or employee identity so you cannot hold anyone accountable. They will spam you with adverts and requests to leave them a review but if the review is not a 5 star they will use review gating to block it from being viewed by others. This practice of hiding bad reviews is call review gating and is unethical and actually illegal under provisions set forth by the Federal Trade Commission. This entire operation is a well hidden scam. Don't let the fancy website fool you. This is a scam product being sold by an unethical group of con artists. There are way better products on the market. This company is concerned about quickly selling a bunch of poor quality products to make money before their customers realize they have been scammed and have time to warn other consumers.

Saunabox!!! Review Bought mine not long ago. Took a little while to arrive but the wait wasn’t egregious. I wasn’t expecting the quality to be the same as a full install wood-based steam/dry sauna (I live in an apartment so I don’t have space or $$ for a wood sauna), but I was looking for the same level of benefit/operation. It works surprisingly well and lives up to my expectations. Install was easy as advertised, had to be somewhat careful not to rip the lining as it fits very tight to the frame. Can’t speak to customer service but had no issues with ordering or shipping. Overall positive experience and very pleased with how well it works given the price point.