Soft Lazer Plus & SL50 Evolution is Absolutely Fantastic! All your instructions and regulations are correct. I have looked through dozens of the beauty items and finally found just what I was looking for. I knew someone made it and I found you. You see, I wear a pacemaker and I'm 67 years old. I was wanting something that was healthy for me, something that was easy for me and did the job. These two do the job! I'm working on my jawls on my face and my broken veins. Just after 3 sessions on my veins I see a large difference. My face is looking rested & wrinkles are blending. I have psoriasis and it's clearing it up. These items are a miracle and a God send to me. I have many issues with my autoimmune diseases and I have found something that hopefully will keep them at bay. I would like to thank Brightherapy for whoever invented these absolutely wonderful items, they are a blessing to me and I'm sure others, too. God Bless You!

WOW! What a great device and superb customer support. They are the best. I am really satisfied with the company and device.

Need a response to my e-mail about missing item in order The item that came is wonderful. I like it very much and it came quickly. I e-mailed day before yesterday about the missing item and have heard nothing. Fortunately I have a customer service number and will follow up that way. It's just a point of aggravation in my already busy schedule. I expect they will make it right eventually, if I can get hold of them. If you use them and there is something wrong, just remember they they don't answer e-mail.

SL-5O Evolution I received the SL-50 Evolution products in a timely manner and in good working condition. The massage function is extremely relaxing and the laser itself easy to use as well as the very simply outlined instruction manual. I have bought several other products from Brightherapy that are also very effective and the customer service is exceptional. The only critical feedback I have would be in regards to the eye goggles, having an adjustable bridge between the two eye pieces would be useful to ensure that they suit the individual as each person has a different width between their eyes and the goggles are a little too small on mine but still usuable. Otherwise, great products and happy with their quality.

Never heard back about product questions I had no trouble with the purchase of the laser; however I had some technical questions about the laser which never received a response or acknowledgment.