Great sleeping mask I love the sleeping mask that I got from them; it's super comfortable and addictive for my afternoon naps. MY wife got jealous so I bought her one also, which she is beginning to love.

Nice place for mobile phones Very nice storage option for mobile phones, very well made, valuable impression. The purchase at bagbybrand was completely uncomplicated, the shipping was very fast to Germany. Clear purchase recommendation

OOF. Stay Far Away OOF. I am in the process of having a terrible time with their customer service. A flimsy product is one thing; a broken product is quite another. Their concept is wonderful, but the execution is lacking in multiple manners. Just look at their "refunds" page and you can tell you should stay far away. No company that stands by their products nickle-and-dime with refund and return requests like the clearly do. $5 here, $12 there, a random $3 for good measure. I recommend finding a different company for your needs.

Good marketing strategy and product idea, poor product quality and won't stand behind the product Unfortunately the quality of the Bagby Silent / Digital-Free Alarm-Clock I bought was not up to par. It's marketed as silent alarm clock. I received it in late April or early May and left it on the nightstand for 3 month without moving it an inch over the summer because I went to another city. By the time I come back it's no longer a silent clock. I emailed the seller asking for an exchange and it turned out there's no warranty at all. Since seller would only accept return or exchange within 14 days after purchase, I was not able to get any replacement or refund. My bad as I didn't read about warranty before purchasing, but who would thought a silent alarm clock would be this unreliable... I was offered a 30% off discount, which of course I would not use, what if I get another one that fails again after 2 weeks. I was suggested to lay down the clock on its back for a couple of hours, which did help with the noise but the noise would eventually come back again. Since the clock is not longer silent and it defects the purpose of keeping it as a clock next to bed to avoid having to use phone as alarm clock, I decided to open up the alarm clock and see what's going on inside. It's an average alarm clock inside with a nice wooden frame to make it worth $20+. It turned out it's the clock gears not fitting tightly with each other (not good size?), probably after running for a few month and out of lubrication so the noise came up.

I recently used bagby.co and it was an… I recently used bagby.co and it was an ok experience. I wouldn't say great, but they were almst good at what they do. The process was effecient and relatively smooth. The prodcts were as advertised and there weren't any huge complains. Ot got my deliverd on time and it seemed to be in a good condition. The customer service wasn't really anything special as I had to wait for a while for an answee. Overall, I gues it was an average expereince, the only thing that could be improved was customer service.