Timely delivery Timely delivery. Beautiful wood. Instructions could have been clearer. A section of interior trim had pulled away somewhat. Overall, looks good.

CompaSo far so good. Company has a very good website. Ordering was easy and delivery was faster than I anticipated.

I have not received my order I have not received my order. Estes is the delivery company but after 2 days of waiting for delivery I called customer service and they admitted that they subcontracted another service to deliver my order and they are unable to reach them. This is very poor since I spent 5 hrs on Friday 13th and 5 hrs Monday 16th waiting for delivery with no communication and no order drop off.

I've had a couple of encounters with… I've had a couple of encounters with SunFlare saunas and while they weren't terriby bad I wouldn't call them grreat either. They do offer a decent level of servicce and their products are almost good, but there's nothing spectacualr that stands out. Prices are okay for what you get but there's nothing that stands out compared to other companies in the market. All in all, averae experience.

DJ was helpful and tracked my order… DJ was helpful and tracked my order gave me information directly related to my concerns.