I order two products I order two products - Gemstone Pad Belt and TAJ mat. The belt for worked fine for 2 days then started to not to heat up any longer. I purchased these products on 12/14/2023. I have informed Support (who NEVER returns a call), I have called the NYC store many times and NO RESULTS. No one seems to be doing their job. Why is this so hard to get a response and a replacement.

Life Changing! Healthyline mats have been life changing for me and my family. I suffer from endometriosis and chronic migraines and these mats are something I will never again go without. Of all the treatments I have tried these have made the biggest difference. I use them mostly for pain management, my husband uses them for his bad hip and my son with ADHD and Tourette’s uses them because he finds them calming and they help him sleep. Amazing products and amazing value.

After only two months of purchasing a… After only two months of purchasing a very expensive heating mat, my thermostat went out. They replaced it - this time. 4 years later, after the mat being in storage for almost a year, due to a cross country move - the thermostat went out again. This time I was told I would have to buy a new thermostat, as the warranty for the year I bought it, was only 2 years. Now, it's 5 years. I suppose they had to extend the warranty period, as the thermostats aren't too reliable. Paying over $800 for a heating pad, I really expected it to last longer.

I've had an sort of avarage experience… I've had an sort of avarage experience with Healthyline, nothing out of the ordinary. The proces of ordering was smooth enough, nver had too much trouble. I wsa mostly satisfied with the qulity of what I ordered. It's almost good, but not perfeect. I usually recieve my orders within the stated time, however on the few occasions that it took longer than expected, the customer service team was understanding and accommodating. All in all, not a bad experience, but nothing speical either.

I ordered the TAJ-mat and magnetic… I ordered the TAJ-mat and magnetic bracelets. The customer service was perfect (Daniela is a gem !). As I live in Belgium, shipping took a little longer as there was a transit at customs, but even then, the follow up by Daniela was excellent. The mat is of excellent fabric and feels really sturdy. Initially I was looking for a PEMF mat, but all the extra's of this TAJ mat make the PEMF experience so much more intense. I just love it! It’s an investment in your health and wellbeing that is worth every cent. Over all I would strongly recommend Healthyline as a brand and the service it offers !