
Jane Colbourne
GBDO NOT USE THESE VETS!!!! DO NOT USE THESE VETS!!!!! Issue one: Vet would only write a prescription for one month’s supply of medication, despite my dog being on this medication for years! Which meant I then needed to order 3 prescriptions after only one month!!! Issue two: Unbeknown to me when I collected the prescriptions on Saturday he had only validated the prescriptions for one month which meant me having to pay the full three months supply of medication x 3 in one go, rather than validating it for the minimum of three months (some vets validate them for six months) in order for the online supplier to send these out in 3 monthly instalments. I rang the surgery to speak to someone about getting the prescription expiry date extended as the amount of money to pay in one go was unachievable for me, but the vet flatly refused!!!! This has demonstrated Local Vet’s motivation of misleading pet owners into thinking you are providing a good value service and that you care about the animals that you see, but in truth its just about how much money you can get out of people! You really should be ashamed of yourselves, especially in these unprecedented time of price increases, but I guess you have taken full advantage of this ! If I had the facility to give 0 star I would!

Bronwyn
GBA nice website but feel that it could be more user friendly.. I really like the idea of localvets.com and enjoy listening to the calls when appointments are being made. I would be happier if I received some sort of notification whenever an appointment had been made through the website without having to go and look for them. Maybe an email notification? Right now it is challenging to remember to check on these and I am only reminded about them when I receive notification that money has been debited from the account !

Shawn
GBLocalVets.com My experience with local vets could not have been better. My dog is a little old so any medical attention she needs can be stressful. LocalVets took the initial stress away by helping me find a local office quickly. Thanks, Shawn

Eric
GBGreat Service We love Local Vets! They have allowed us to gain more new clients through their reliable service. One of the biggest benefits I see out of this service, other than the new clients, is the ability to listen to the recorded calls for training. I use this feature all the time to work with my front office staff. I'd definitely recommend this service to any vet hospital!

Gary
GBOutstanding service. LocalVets.com has always kept us at the top of the internet search page and as a result - the phone ringing. Then, on the back side, the ability to listen to our incoming client calls for protocol and to get a feel of how clients react to our hospital is invaluable,