Would Not Delete Account Would not delete or cancel account after several emails. Do not use this company Please don't use them, will keep charging money, even after asked them to delete account several times.

This by far the worst add-on… This by far is the worst add-on I've had with Wordpress. I was using Google which worked perfectly well, But was slow and had limitations. As this was one of the recommended sites I decided to use it The biggest mistake I ever made. From Day One I had problems with errors after over 12 contacts and hours on the phone finally got the system to work. in the middle of our first mailing to our members, Without notice ,STMP.com, Stopped mailing to our members . After two days on the phone and numerous emails, Apparently somewhere along the line they said I was sending spam out. This was our member list. And some members were upset that they did not get the correspondence. Their support is terrible, Each email or phone call you're starting over completely like they take no notes. I would not recommend them to anyone. We switched back over to Justhost as primary and google as secondary, and have had no problem since, Justhost was extremely helpful and everything works well

Abysmal customer service Abysmal customer service, 30 day notice period to cancel and company only agreed to cancel account after multiple emails sent. No real desire to treat their customers fairly at all. Stay well clear. Their consistent 1 star ratings on TrustPilot clearly shows you all you need to know about SMTP.COM.

If you need no help and nothing will ever go wrong then use SMTP They’re great kind of until you try and cancel. Then you get bombarded with so called help but it’s really only to conserve the subscription. Don’t cancel one day late even if you are having known issues they will take another months subscription. They kill any remote chance you will return to them. Personally I don’t think they care much about their reputation or what anyone thinks of them.

Impossible to cancel inside the website… Impossible to cancel inside the website and they don't reply to emails. Only way to cancel is to call them! This is a dishonest way to do business. I suggest anyone stung complains to their affiliates like WP SMTP to stop other people being ripped off.