Kyle Snider
GBDeceptive work order wages I am thankful to be a part of a platform that allows people to connect with potential buyers to earn income. It has been freeing not being a part of it a traditional W2 work paradigm. What I have noticed happening though is potential buyers looking for skilled workers at bargain-basement prices. This business practice is generally accepted in a free market enterprise, but is also the source of my contention. My gripe is how buyers attract potential workers with often confusing and misleading wages. I've been afforded a few opportunities to speak with companies posting work on the platform, and have heard on more than one occasion the horror stories of some of the people they've contracted. This isn't surprising considering the way buyers bait a potential worker. Often times the wage will be presented as something like $165 (example). Sounds decent for a work order until you realize that the number represents a potential earning and not an actual earning. That $165 could be for up to 3 hours work. A dig deeper into the work order could unearth an "estimated" time for the job being less than what is being offered, say 1 hour. Now the advertised $165 went down to a likely $55! It is upsetting to see how deceptive the pricing really is. What makes it even more upsetting is when you place a counteroffer looking for the advertised price and are not awarded the job. This is what has prompted me to draft this complaint. The crux of my complaint is this: How is it okay to knowingly use deceptive pricing strategies? I have found that it pays better to accept jobs you are not qualified to do because they take longer to perform, which allows an opportunity to earn the amount advertised. If you happen to be adept at what you do, you make less because you don't require the entire time that has been allotted. Proof of this practice is evidenced by companies changing the work order's terms. I have applied for numerous jobs asking for the amount offered only to see the job details get changed. This means they couldn't find someone to perform the work for less than what was advertised. It's unfortunate there is so much dishonesty out there. It's a shame a gentlemanly agreement to render work isn't enough or even honored anymore, but what is even more disheartening is this platform allowing these conditions to breed this kind of environment. Furthermore, it is sad for a business relationship to be predicated upon a foundation of lies and distrust. In today's economic times, transparency should be the norm, not the exception.
Stewart Rathje
CAWorst Company ever Worst Company ever, support is completely useless and they don't talk to each other, even when a ticket is escalated. They delay paying funds, their website is full of bugs and give you platitudes on their service...FU
A Sharma
GBDisastrous product Disastrous product, full of bugs. I do not understand, how in 2022 such a product can exist. Simple freelancer sign-up process takes days because of a series of mysterious "unexpected errors" and bugs that the support agents themselves don't know about. Their support staff also takes long or otherwise doesn't follow instructions well. Once you do get into the system after manual assistance, changing your personal details will yet again trigger "internal server errors." If paying freelancers, stay away from WorkMarket. Your time is better spent elsewhere than helping these morons debug their systems. I'm genuinely appalled at the sheer incompetency of this product.
Kristin
NOWorkMarket and HyperWallet's way of… WorkMarket and HyperWallet's way of communicating with each other on a problem I know more than I have experienced made me spend around 70hours trying to fix a problem getting a verification. They pretended that they had never seen this problem before (also when the same problem happened multiple times) and kept sending me between the two companies for 50 hours, it took 50 hours of work before anyone decided to help me. I had already gotten paid for months before they decided they needed my information for a second time and all of this happened. I ended up leaving the project I was working on and I will ever work with anyone that uses their services as a way of payment in the future. I am sure some customers easily can access their money, but if there are any problems at any time, do not expect them to help you.
Andrew
GBThis has become nothing more than a… This has become nothing more than a glorified PayPal platform - the only difference between the two is on WM one can post documents a contractor needs to perform work-related tasks on the buyer's behalf. That is, if you can find a living, breathing contractor - there are many, many deadweight contractor profiles on this platform, those who first signed up as far back as 2011 as available to hire but have never completed even 1 job through it and clutter searches for viable talent and those who when reached report they no longer use WM themselves. I hire a lot of contractors for repair and new installation projects throughout the U.S. and have repeatedly been forced to use other resources to complete jobs for our clients in a timely and professional manner as there is ZERO effort by WM to recruit talent - one would almost be better off trying to hire through Craigslist services section.