Rent Manager

9140 Waterstone Boulevard, 45249, Cincinnati, United States
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2.93
Based on 15 Reviews

5

46.67%

4

0.00%

3

0.00%

2

6.67%

1

46.67%
About Rent Manager

Rent Manager is award-winning property management software built for residential, commercial, and short-term-stay portfolios of any size. The program’s fully customizable features include a double-entry accounting system, maintenance management/scheduling, marketing integration, mobile applications, more than 450 insightful reports, and an API that integrates with the best PropTech providers on the market.

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David Robinson
GB

…I have used Rent Manager for 18 years Hi I have used Rent Manager for around 18 years. I would not use anything else. I think it was fairly new when I started. Since then it has many more features which for my operations, I do not need. I can see where some of the bigger Lessors would need it. It works great for my smaller needs.. In all this time I had one little problem where I could not open a page. I called Rent Manager and they talked me thru how to fix;; took a few minutes and the repair was made. Amazing how people know how to do this. I have told many people about this and my daughter is going to start using. Very easy to operate;; would not be without even if I only had a few tenants

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Michael Dodge
GB

We have been using the Rent Manager… We have been using the Rent Manager program for many many years to run our mobile home parks and have found it to be the most reliable tool we have. Their Tech support department is fantastic they work with you to resolve issues you may have or to help you navigate areas you are unsure of. I highly recommend this company over any others. Mike Dodge

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Fairbairn Accounting
GB

Misinformation-Won't Fix Issues 1. Thoroughly vetted that Rent Manager staff provided misinformation to be able to set-up their software 2. It took months to fix and delete items one by one due to incorrect data 3. Reports do not accurately report and Rent Manager refuses to fix months after reported 4. Report adds SF for same unit as no script to tell it not to add again or only to take difference in the event an audit revised the SF of a unit 5. Claim after the fact that their software is geared more toward residential, not commercial 6. Wrote a report to list expenses that goes by the date a GL no is set-up vs Ascending/Descending Account of Alphabetical 7. Ask for call back information, yet when they lose the call don't call back 8. If they want to avoid taking a request for a report that the client merely wants the cost and timeline on despite waiting 10 months for the correction, (a) lose call and don't call back (b) hang-up (c) tell you they are placing you on hold only to send you back to the main que (d) next person answers only to hang up 9. Refuse to give you an actual copy of the "ticket" for requested service 10. Have spent over a year cleaning a large number of accounts, having to delete many items one at a time 11. Tell them that their software is glitching and doesn't even warrant any follow-up to them. It concerns me when I have to wait for their program to stop flickering and verify no data loss I have for 18 months tried to work with support, 10 months to fix report issues and the past 2 days trying to get someone in script that would place a ticket, attempt to fix; however, had to call acct mgr...still waiting for pro services...same ol' same ol'

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Edward Gibbs
GB

Trust in Transparency, Not in Rent Manger!! Rentmanager app will fee the tenants without knowledge!!! All County Suncoast says your app is the problem and has charged me a late fee 2 days before the 1st of the month and they can not fix it.

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Lisa Davis Williamson
GB

We Love Rent Manager We Love Rent Manager! Our office has been very happy with the ease of use and how much we can customize RM. The set up process was amazing, with a weekly call with a team member. I love that I can work from anywhere. We continue to learn RM and all the products that integrate and are very pleased with them all!

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