they bait you with $1 conversion and… they bait you with $1 conversion and they quietly charge you monthly subscription with no way of recourse. no emails to even tell you are subscribed!

I wish i did my research regarding this… I wish i did my research regarding this company before I ever engaged in their service. I paid 1.20 for a ONE TIME usage of their PDF amendment service. NO WHERE was it mentioned that there would be an automatic monthly subscription upon the one time charge. When i noticed the first monthly deduction, I emailed in immediately to request for a refund, indicating there has been a misunderstanding. To my horror, I received a template message from the company implying that the automatic subcription was indicated clearly and it was basically my fault that I did not read it properly. Exact same experience as hundreds of users who have complained about this site. Do not be mistake, THIS IS their business model. They are in the business of scamming you and charging hefty monthly bills without your knowledge... I simply cannot believe such a company is still allowed to operate! They clearly do not care about receiving a negative review as they only care about ripping people off each time they 'try' the service

first review on trusst pilot because i… first review on trusst pilot because i recieved an email from the company and i realy wanted to share the love, thanks fort this amazing app ❤️

I love the way you can convert any type… I love the way you can convert any type of file i had a lot of problem on other website when file is too big but not in pdfsmart

I ended up getting charged the monthly… I ended up getting charged the monthly subscription before my 7 day trail period was even up. I've asked them to reverse the transaction but I haven't heard anything from their Customer Support team. I did hear back from their Customer Support team yesterday, where they have offered to refund the subscription, see actual wording below from the email I received, I hope they'll honour their comittment below. 'Thank you for your email and for using our service. Our team has now reviewed your request for a refund. As of today, we are in the process of refunding the funds debited to your credit card. The return of funds to your account should take approximately 3-5 business days - please keep in mind that it can take up to 10 business days, as this may vary depending on your bank.' I did receive the refund within the timeframe above so they were good as there word.