I've been activating the link to reset… I've been activating the link to reset my password for 4 days, but it never arrives. I also wrote an email from their site, the confirmation didn't even arrive. Terrible service and scam

No contact with the customer srrvice No contact with the customer srrvice. No-one replies within 3 days. The app doesn't work with a popular video streaming sites.

Crappy work practises, customer service person terrible attitude Bought this in November 2021 and used it roughly twice. Didn't think much of it as it was only €12. They auto-renewed themselves in Nov22. Fine, it's only €12. Tried to use the service that they're charging me for, couldn't log in. They claimed to have no record of my email address, so i emailed them with proof i was a registered user. They then send me two new "renewal processed/payment received" emails dated today. I asked them why they were charging me again and the customer service person was extremely rude and unhelpful. They did not provide a name (probably because they know they're an unprofessional S.O.B.). I asked them to refund me and they refused. They should absolutely be able to refund me at LEAST 10 of the 12 months since i csn't use it. I cannot use it, nor do i even want to now, yet i've been charged at least twice, likely 3 times. Fk this company.

Totally Useless and waste of money Every time when I use the service we get caught like open VPN services. If this is so then why should we pay for the subscription and we can't control the subscription even after sending email via their contact form we didn't get any acknowledgement that they have received our email nor I get any call from their representative after many days. So, how could we know, our subscription has stopped and they didn't auto deduct on next renewal date.

Con- Artist, cheating your money They will ask you to subscribe to their paid plan but the vpn will be very unstable. once paid, you'll not be able to cancel because no one will reply to your response of cancellation. really disappointed with this.. Hope this helps anyone out there !