Inexistant support Inexistant support, avoid at all cost.

Gitlab is a scourge - only fools trend At scale Gitlab CI/CD (EE) fails miserably. It’s basically a giant YaML pre-processor the design of which precludes any thing remotely reusable. As far unit testing your pipelines, just forget about it. It tries to hoist YaML on you as a programming language and only supports shell scripts as snippets. Declarative pipelines like in Jenkins, GitHub, and etc is simply not possible in Gitlab pipelines. The UI is server side HTML MVC 1 (Ruby on Rails): I call it archaic, but it would need man decades of work just to accomplish that degree of maturity (it’s not even archaic YET, archaic would be a vast improvement). For example, the HTML tables are fixed and truncate data in its columns AND there is no way to EVER EVEN view the contents in the contents — you must copy and paste into an external editor! While Gitlab appears to quickly bootstrap CI/CD pipelines anything beyond essentially trivial solutions are effectively impractical. The architecture of Gitlab pipelines will leave you with a ton of snowflake pipelines and result in unreliable, unrepeatable, untestable, and un-debuggable Ci/CD system. And the EE system editions costs an arm and leg (premium) or all limbs (enterprise). Avoid gitlab like you would avoid COVID - otherwise it’ll kill you.

No help from support -

Running fishy business Company has no customer support or they simply don't care about me, you and whoever contact to them. Also run fishy business model. Offer free plan, when you select and start signing you up to most expensive premium trial for 30 days. Once time is over do not switch you to the free plan, kind of cheating own customers. That's a shame!!!

Works perfectly I use GitLab both for personal projects using their platform and manage a couple of instance of GitLab for work (3000 users). I've always had a great time with the service, GitLab runners are one of the best things for automation I've ever used.