Unfortunately a bunch of fraudsters Unfortunately, the website didn't live up to its promises, even though I paid for its services. Right from the start, I had trouble accessing my account due to "technical issues". Despite trying to get help from their customer service team, I just ended up feeling frustrated because I was getting nowhere and ended up with no response/solution after hours of trying. It's really upsetting to realize that I was misled and essentially scammed. The fact that they haven't taken responsibility or refunded my money only makes it worse. Looking back on this experience, it's hard to understand why a company would do this, as it just damages their reputation in the long term. If anything, they just proved themselves to be fraudsters. They lack the understanding of how important honesty and accountability are in business.

Waste of time Took me a whole annoyingly lengthy process with a 5 minute fake / artificially inflated loading screen, made me give up my email and acted like I was finally going to get the info I needed only to ask for payment on the very last step. Complete waste of time. Especially since I don’t even know if it has found the right person.

Great Customer Service Rep Customer Service Rep, Rodwin, provided excellent service. Very friendly, professional, and thorough. Thank you! And thank you for the accurate background search your product produced for me. It was extremely valuable. Keep up the good work! -Frank

It’s ok It’s ok. Not always up to date. Phone numbers and addresses aren’t always correct and the criminal offenses are a hit or miss. It only seems to note criminal offenses from years ago, which defeats the entire purpose. Also doesn’t show active warrants, also defeating the purpose. Edit: the information provided seems to be accurate, so that is a plus. It’s just not always complete.

Waste of money The information that I paid for is not updated. I have better current information (that I searched for online) than they do, and I didn't even have to pay for it. Waste of money.