Refuses a refund & continues to charge, even if they don't deliver I filled out Mainstreet.com's intake form and was told that I qualified for 5 figures in tax credits, for which they charge 10%. Great, I thought. My CPA later said that I don't actually qualify, but Mainstreet refuses to refund their fees and wants to continue charging fees until the "end of the contract". This is unbelievably scummy behavior.

Quick sign up, easy experience, amazing customer support I was encouraged to apply through other founders and they were absolutely right. It took me no more than 3 minutes to sign up, integrate with my payroll system, and receive notice that we were to receive the R&D tax credit. The team was incredibly responsive with follow up questions, addressing my concerns re: audit and financials, and giving us cash now vs. a year later. Looked at other companies and no other ones provided such a level of responsiveness and immediate payment.

Ouch… GHOSTED after 5 figure check! Signed up with them in early 2021 for a tax credit with R&D. I was semi-concerned at first but they assured me this was 100% good to do and it was “free money.” I wrote them a check for figures and we had a couple of follow up calls for them to “gather more details.” After the end of 2021 every time I’ve reached out about needing what they said they were going to deliver for my return they never responded. I’ve been super persistent and emailed Robert probably 10x following up. They’ve officially ghosted me and didn’t even say, “sorry we actually can’t help you despite qualifying you.” No refund, no communication. Feels like I got scammed. Hope to hear back for my company pompa program. I will update this review if I ever hear back (if possible.)

Mainstreet saved our company Mainstreet saved our company. In the middle of the pandemic they were able to give us back 6 months of runway that we otherwise would have never had, and saved 18 jobs. They are the best service I've ever used.

Centre Mainstreet Molly, Holly,and Essence were all very kind and professional..They answered all my questions ,and I left there very satisfied with my visit !!! Keep up the good work ladies !! Thank you !