Melanie Dominguez
GBI’m sooooooooo angry I’m sooooooooo angry! Been trying to call nonstop for 4 days nobody answers ! No service ! We just paid almost $300 in December to renew my yearly subscription and nothing works ! I hope you fix this problem fast !!!!!
Fritz H Friederich
GBRegular channels are great Regular channels are great, but my favored channel, Heimatkanal, is lousy. It stops all the time.
Shannon
GBDear customers Dear customers, we apologize for what happened. We are trying our best to eliminate the consequences of a global outage At the moment, technical support does not have time to process calls, because there are about 100 of them every minute Therefore, at the moment they have temporarily disconnected the line Also, due to the fact that our business is changing location, our websites and mail are not working. Therefore, we do not have time to respond to your messages and write with a great delay. Please be understanding. The company values each client and is ready to help everyone. We continue to work as before. For missed days of services, all customers will receive bonuses in the form of additional days Now specifically to solving problems, if you have Mecool or x96 TV boxes, then in order to continue watching TV you need to download the PlayG application from the Google Play Market. The logo of which we will send you below Also, for all Android smartphones, you can find the PlayG app in the Google Play Store. Won't let me attach links...
Ellen Barbara Neffgen
GBA Wonderful feeling of home in a new land! My husband immigrated to the US from Germany when he was 60 years old. German TV has been a lifesaver for many years now by providing great news programs, wonderful old movies along with current happenings across Europe. The special programming at “Fasching”, and during other holidays is wonderful. In addition to all of that there is soccer, tennis and formula one racing to make him smile. On rare occasion we have had to get some help from the technical team and they worked quickly to resolve our problems. They were friendly, patient and professional! We’ll be with them for many years to come!!!
Subscriber
GBCannot log on since yesterday Cannot log on since yesterday. Paid on the 10th of January (luckily) for only 30 days but still, have I lost 20 days worth of my money? No advance email notification that they are shutting down service...what the heck??!!! Pretty sorry in my opinion!