
Lacey
GBDisappointed Really poor service when we needed it most. Have been locked out of our Microsoft 365 business. Have tried for 4 days now to get this sorted. Have explained that we cannot access our business emails so this is urgent.told someone would call us today, but no call! A very stressful week. I think this is when you see how good the service is that your paying for, when you have an issue and need help to sort. Very disappointed indeed Microsoft!

Is it heaven yet
CAThis is a pos This is a pos. After a trial of 1 month where they even lied about the duration of trial. IT WAS ONE PROBLEM after the other during the whole period with them and now 8 months later i am still trying to normalize my computer even though i never used their service and paid it....they still harass me daily with a pop up to log in ...even after 2 technicians trying to get rid of these BULLIES in my computer that just don't understand NO. NEVER WASTE YOUR TIME WITH THIS MAFI A COMPANY ..use open source. The experience was horrific and there is no end in sight. This pos software took over my documents under their one drive without my permission even after saying i don't want it 30 times through emails conversations and stopping harassing credit card bllings which i did not authorize in the first place. IT IS PURE HELL. Don't waste your time with such a dinosaur get a nice free open source without all these entitled bullies.

Chicalatina
GBInstructions links do not work!! Software is useless without them! Used Softwaregeeks a lot previously - now called UnitedSoftware, bought software from them and the instructions link doesn't work on their website. Have emailed them on the back of my order and also on their contact us page. No joy, no reply! Also no contact number on their website...In the past I would have recommended Softwaregeeks highly. UnitedSoftware - unless I hear back from you in the next day or so I shall be contacting you (and if that fails) my credit card company, to obtain my refund. NOT impressed...

DebbieW
GBUsed to be great but rebranded as… Used to be great but rebranded as United Software and now totally regretting my purchase of windows pro. It will not load on my new laptop and for 24hrs been asking for support or refund but nothing. No phone number, ignoring emails, urgently need these programs but don't want to buy elsewhere if can't get refund and they could help. Ironically they promise support on the website and mailings. Avoid.

Will (Norfolk)
GBWindows 10 Professional Upgrade Having used SoftwareGeeks for my window 7 update a number of years ago I decided they were the only place to go to upgrade to widow 10. Although you have to download the windows product from Microsoft and create a boot CD the instructions were helpful and easy to follow. I decided on a drive upgrade at the same time and completed a full install rather than upgrade and no issues with process, with Key authorised immediately when networked. So pleased bought second licence to upgrade my i3 laptop. Based on cost 5 out of 5