Powerstep Pinnacle PLUS Orthotic Insoles w/Met. Pad Ordered the following: Powerstep Pinnacle PLUS Orthotic Insoles w/Met. Pad which I like. I used them on a vacation that included a number of long walks and they were very comfortable.

Never shopping here again Never shopping here again. I was a first time shopper on this site and bought a pair $100 slippers which were hard as a rock and slippery. I tried to return (brand new condition) but was told no return or exchange option because they were discounted. After pushing hard they agreed to store credit but there is nothing I want from them. I’m sticking with sites like Amazon who don’t force customers to eat it when they don’t want a product. Lost me as a customer for life.

Great service! I needed a replacement for a New Balance insole that I have used for years and rely on to keep my feet in good shape (I golf four times a week - walking and carrying my bag.) New Balance had quit making them. The customer service rep at The Insole Store got right back to me and recommended a replacement which has already shipped (free shipping!). Great service!

Do not order from this store Do not order from this store. They shipped the package in a thin envelope with absolutely no protection. The box for the insoles was completely damaged, the insoles damaged also. I don’t understand why these companies can’t invest a buck or two for a bubble mailer at least. Spend the extra couple bucks to order directly from the manufacturers. My guess is they would care about the products they make enough to package them properly for shipping.

Best source for insoles I have found Have ordered from insolestore several times and every time the service has been fast, accurate, and efficient. Prices and selection are excellent. Website is easy to use and informative. They provide lots more info on products than other online vendors including az. Plus, the service is much better. Will continue to order from insolestore in future.