Support is terrible Support is terrible, you try to ask for information in the FAQ, BLOG and any other place and they do not answer I put myself in the disposition to make my paid service because I had lost the period of guarantee and it has been 2 weeks that do not respond with a quotation or some message of answer. Get away!

WP Video Gallery post sales support Apptha Support Team are very friendly and helpful. They respond quickly and give updates on their support tickets when requested. Their developers resolve support issues quickly and overall I am satisfied and grateful for their post sales support service. Thank you.

Exceptional helpful and quick service Apptha is exactly as advertised - enabling upload of videos from multiple sources and, importantly, maximising my Adsense account. Apptha provided something different from other similar products, and yet much easier to use. Extraordinary level of support. I would rate above 100 out of 100. I have had bad service with a market 'leader.' Apptha is in a different universe for quality. Documentation is an area that others lack. Apptha provided comprehensive documentation and links to other useful resources. Definite value for money. I hope they prosper and one day in the future I want to consider some of the other exciting choices they offer. Oz Harte

I bought their marketplace extension… I bought their marketplace extension long back.. it has lots of bug. its a shot in simple terms. i wasted many months to fix the isseus which diverted me from my actual business. the sales person sold me this shitt saying its fully working custom ecommerce software. for support, all dumb people are hired. they just say we are working on the issue. take days, months to fix the issues. instead of buying their product, you better throw your money in water. at least you will save your precious time. I wish i could attach the email communications and word files, issue trackers here.

Misled and unsupported After a long discussion with the sales team about what kind of software would be best to purchase, they recommended Magento 1 for Airhotels, which I purchased. I later found out that they released a newer version, Magento 2, days before and didn't tell me. They then told me my only option for an upgrade was to purchase Magento 2, even though I had made no changes to the software I was given. I was also told that it is very easy to customize, but I asked 2 developers to take a look and neither of them could make sense of it. There are also several bugs with Magento 1 (i.e the address of the property does not register or save, and your property is listed as a completely different location), and when I asked if they could fix this, they said I would need to purchase additional support despite the fact that the bugs were not created on my end. In summary: - misled by sales team and encourages to purchase something out of date - misled about how "easy" it is to customize the software (I lost months with developers who had trouble trying to customize) - refusal to fix bugs that came with the software because my support period was out of date (I would understand if I created the bugs, but I did not!) I would not recommend using this company - you will fall down a rabbit whole and they will just ask you to pay more money to fix problems they created. I really wish this had worked out and I had a more positive experience, but it feels very much like a scam at this point.