found them very helpful today i wanted to have one of our computers scanned for virus or other problems, as a technician for another company said we had issues and tried to sell me there product. When balancing the check book I saw we had Driver Support. our tech was a gentleman named Juan. He was very patient and helpful. he ran the scan and determined there was no major issues,reassured us that all was working as it should. then he coached me through a problem on one of the other computers that had failed in an upgrade from windows 8.1 to windows 10. overall a very good expierience.

Need help getting HELP I've sent multiple emails and made more than two dozen calls trying to get help for an issue I'm having. Two weeks has passed and nothing. These people used to be good and I was happy but it seems like they might just be cashing checks and taking naps. Don't sign up.

My experience with Solve iQ was not a happy one I was looking for a utility program with which I could update drivers in my Dell Latitude E6400 laptop. Solve iQ looked like the solution to my problem so I downloaded it. As it turned out, I had difficulty probably because I have had very little experience with this type of software. Let me say right now that I HAVE NO COMPLAINT WITH THE FOLKS AT SOLVE IQ! The chat folks came to my rescue, but I was unable to follow their instructions primarily because my laptop "did not cooperate" with the software. It just wasn't intuitive to my 83 year old eyes. So I uninstalled Sove iQ and cancelled my automatic payments, which by the way I was unaware of when I purchased the software. If I hope I have not caused anyone any inconvenience over this. The issue was a degree of user-friendliness and my inexperience.

I canceled my subscription I canceled my subscription, which I never authorized, and I continue to be billed 9.99 each month. I've canceled with PayPal and uninstalled the app. I even received a response that my account would be canceled, but its not. Please cancel my account ASAP. Thank you, Sandi Struening

I tried multiple things to resolve my… I tried multiple things to resolve my issue without success. I luckily stumbled on to Solve IQ and had one of the tech assistants. After some somewhat complex manipulation of my desktop my issue was resolved completely on a remote access platform. Thank you so much for your help.