Customer service is excellent Customer service is excellent. They have promptly responded to any questions or issue that I had and that's saying alot nowadays. Their customer service is professional, courteous and willing to go the extra mile to help customers.

I feel taken advantage of I feel taken advantage of. I used the service on what I thought was a trial basis and then noticed I was being charged a subscription price on my bank account, after I had already found all the information I needed. I have no idea how I signed up for a subscription! Charged $29.95 on 3/11 and again on 4/09. I called and was told I get a refund of $11.98 whoopie! I was satisfied with the information I received however.

Scam and lies. Ad said, "Free Search". It's just the report you have to PAY/ BUY before knowing if it's the right person, right information, up to date or not, etc. False advertising does not engender trust.

Be careful!! I requested to receive name and surname associated to a mobile number, I've been said "there was a name and surname", I've been brought to make a subscription in order to know name and surname after paying 0,95 cents and so 1. Spokeo informed me there was no name and surname associated 2. I discovered there was a monthly fee. This is illegal and tricky, I have been stolen deceitfully 0,95 cents. After all this they tried unsuccessfully to take other 29 euros from my card. I noticed that they have already done this to thousands of people, as can already be seen from the many reports. I took steps to report them on all possible channels and block them where appropriate.

Great for Dating Site Verification I use online dating services at this time and BEFORE I go on a date with a person, I look them up on Spokeo. It has helped weed out the "non-American" phonies and other scammers.