A Disastrous Experience! I am extremely disappointed with the services provided by Zyla Labs, specifically their Metals API. It turned out to be a complete waste of my time and money. Let me start by addressing the most infuriating issue: the inability to upgrade my package. I wanted to expand my current package as my needs had grown. Normally, you would expect a company to offer the flexibility to upgrade your package, but not with Zyla Labs. Instead, they force you to purchase an entirely new package. It's utterly ridiculous and makes no sense whatsoever. I feel cheated and deceived. What's worse is that they don't clearly state this policy on their website. You only find out about it after you've already signed up and are ready to upgrade. This feels like a deliberate attempt to keep customers locked into their old packages and make them pay extra for something that should be straightforward. Furthermore, Zyla Labs' customer service was utterly useless. I reached out to express my frustration and explore possible solutions, but I was treated as just another number, devoid of any empathy or willingness to find a resolution. They hid behind their rigid policies and did nothing to address my concerns. I can honestly say that I will never use Zyla Labs' services again. Their lack of flexibility, unclear policies, and inadequate customer service have left me with a negative experience. I strongly advise anyone in need of a Metals API provider to steer clear of Zyla Labs. There are plenty of other companies out there that understand the value of their customers and treat them accordingly.

Low quality results, predatory billing practices As mentioned by other commenters, I was charged after canceling my trial subscription. Support claimed it was not canceled and would not refund the payment. I canceled because the API results were very low quality.

I never had a bad a experience with… I never had a bad a experience with Zyla API. I've been using the Instagram Media Downloader API for almost a year and I never presented an issue. The support teamalways helped me whenever I had question .

good support Good support

They charge you before your trial ends This is the only website that charges you even before your trial ends. I wanted to test some api endpoints. Turns out they don't work so I unsubscribe in 10 seconds. Guess what I already lost 50 dollars for nothing. What kind of a website charges you before your trial ends??? TRIAL IS FOR TESTING YOU SHOULD NOT CHARGE USERS FOR USING TRIAL VERSION DO NOT BUY API SERVICES FROM THIS WEBSITE THEY ARE A SCAM