New Inground Pool We can't thank the personnel at Pool Town enough for our pool. This will be our second season and my family and I look forward to another fun filled 2021 Pool season. For those of you looking to install a new pool, you have found the right pool company. Their entire team was professional and extremely knowledgeable. I can't thank them enough: Laura (permits), Maria (construction), Tony (electrician), Brian ( Xcel), Leesa (customer care), and last but not least Billy Azar our sales rep.

Great Pool Buying Experience After extensive research and recommendation by our realtor, we hired Pool Town to build our pool in 2016. The process was seamless and moved from each stage to the next like clockwork. Signed a contract in January 2016, construction started in April 2016 and the entire pool plus the finishing touches was completed by the end of June. After getting the final approvals from our township we were able to use the pool by the middle of August 2016. The staff at Pool Town from the salespeople, to the office staff, to the contractors and sub-contractors were courteous and knowledgeable. Also, their showroom is a must see! It's like the Disneyworld of pool stores.

The installation was quicker than what… The installation was quicker than what we anticipated. The electricians where extremely helpful, they took their time showing us how to use the pool features and the phone app. We only had an issue with the waterfall guy who was extremely difficult to contact for scheduling. Whenever we had any issues, they were taken care of fairly quickly by management. Our pool looks gorgeous and better than what we had expected. We love it!

The installation was quicker then what… The installation was quicker then what we anticipated. The electricians where extremely helpful. We had a few issues with the waterfall vendor since it took him forever to answer phone calls or text. If they don't receive their payments on time they will make sure that none of their vendors provide service even though you have to pay the vendor directly not pool town. My recommendation would be to make sure you call pool town as soon as you have any issues and keep calling until your issues are resolved. make sure you read the contract carefully including the fine prints.

Amazing job by a great company Amazing job by a great company. The entire Pooltown crew was super attentive and took care of every request and detail!! Highly recommended!! Sandi, Lisa, Gina and Antoinette were all fantastic to work with!!