Very responsive support! When I signed up, I didn't realize they had just established their Phoenix datacenter, so availability for KVM/IPMI wasn't quite ready. They offered to set me up with a temporary solution as a workaround. My situation wasn't critical and didn't require it right away, but this offer was deeply appreciated. They did just launch their server administration panel in this datacenter, which allows for the IPMI access I need to properly configure my server to my specs. Overall, I've found everyone at this company to be very kind, respectful, polite, and patient. A pleasure to work with!

One of the Best Dedicated Hosting providers I have been into business with them hosting 30+ Dedicated servers for more than 6 months without any issues. Aaron is really amazing guy who understands your requirements & provides custom solutions to you at an affordable price. Recommend you to give them a shot & you will not regret it.

Most incompetent provider ever, googling for solutions with a problem from my server! I rented a dedicated server about 6 months ago and at the beginning it wasn't really any issues. in around 6 months period i had total of 12 hours downtime. At the beginning i encountered few downtimes but that was due their network being compromised and it can happend sometimes and the owner promise they will upgrade their infrastructure to fix this issue. After few months after, my server lost power and rebooted. The owner replied back that they will fix this issue but the same issue occured again however their provided reason at that time was because their UPS malfunctioned. Few more downtimes after that incident, they said, fire department told them to shutdown their power, while their electricity provider had an occuring issues beyond their help. Excuses keep piling on and its almost as if they dont even have UPS. Last year october and november my server started to randomely reboot with seemlingly no explanation. I hired sysadmin and they couldnt find an issue. They suggested this could be a hardware issue. Due to the hardware parts it would take provider months before the provider can replace all the hardwares so i had to wait. And waiting i did, and until when the day finally arrived. From all my exchanges with this company, ive only talked with the actual owner. This seems to be really a one man show. Worst is that this owner is incompetent. So we went through with the server swap, changing ssd to the new server hardware. However issue occured with the new hardware enviroment not recognizing my ssd partitions. Sysadmin couldnt do much in rescue mode as they cant gain the error logs which dracut provided in the failure mode. The issue is that the dracut log is generated in a volatile disk path so ifwe rebooted the logs would be gone. The owner had significant issues where the server didnt recognize the flash drives so we couldnt export the logs. This was a 24 hours conversation exchange. We litterally end up googling. Even the owner was googling and asking if a centos forum post could be the solution. I asked if they can setup a KVM so my sysadmin can access the dracut logs. 24 hours after, the owner still has problem setting up kvm. That was my last patience with this provider. I told him to change back to the old server hardware and the server was online again. I ordered a new server from a different provider(reliablehostingservices.net) and did rsync and terminated my server with dedioutlet. The sheer amount of incompetence is just baffling. Owner googling for solution, trying to ask his "developer" on how to fix kvm setup to no avail.

Too late/bad support purchased an… Too late/bad support purchased an dedicated server 2x Intel Octo-Core E5-2640v2 - 96GB - 128GB SSD +1TB HDD. Got instant delivery but got a bad ssd disk with so slow speed. Contacted them via telegram but didn’t seen that message then opened ticket on client area and got reply after serval hours that our technical engineer will look into it. After approximate 12hr i have opened a emergency ticket and got reply that we will change the disk we are searching for disk. Now its been 4hr and didn’t got any updates i have also telled them provide me another dedicated if possible but not getting support. In few words their support was too late and gives credits for late support and reply but why we will purchase a dedicated server cause we have to host something or transfer a site from elsewhere. But here they will not respond to any ticket instantly and their 24/7 support was not 24/7 support they will only gives support after 12hr of your one reply. Asking for refund cause i am also reseller and i have sell to my client but their websites was down and he need urgent server so i have provided from elsewhere. Thanks