Tod was able to resolve my issue… Tod was able to resolve my issue quickly and efficiently. Thanks for the superb service

5 Star Review of Customer Support 5 Star Review of Customer Support When I called for customer support, I was lucky enough to get Tod on the line. He explained why I was having issues and what needed to be done to fix the problem. He walked me through, step-by-step what I needed to do. It was a very nice exchange. Tod was very enthusiastic. He was truly interested in helping me get my issue solved and making sure I was satisfied with the results. Thank you so much for the great support! It is truly appreciated!

7 day free trial I was offered a 7 day free trial for File Commander. Soon after I provided all the details, I was charged the full amount for the whole year. I cancelled the subscription straight away and asked MobiSystems for refund. They said it's google fault. I contacted google and they said they cannot help. I don't know what happened but I know that I was scammed, never got the free 7 day trial, was charged for something I never used. I would recommend to avoid products from MobiSystems, especially free trials. Update 29Jul23 The File Commander team of the MobiSystems kindly refunded the full amount. It turns out it was some kind of misunderstanding. I didn't have a chance to properly test full version of File Commander but I'm glad that the team who created it, proved they can help in case issues appear. Because of that, changed to 4 starts.

Cancelled subscription same day as… Cancelled subscription same day as start trial period but they have charged me for full year! No answer from customer support and no refund!!! Is it scam??

Great Customer services. I want to thank the staff of Mobisystems for their excellent customer service. I had a problem with renewing my subscription and their care and attention was excellent. It is wonderful to get this kind of help. Well done Mobisystems and your staff.