It's really just that and there is no… It's really just that and there is no way around this no matter how you really put that. IT's the best, I repeat the best HTML builder from some content like Google docs or something like that, it creates clean html within minutes basically with all else.

Froala won't cancel automatic credit card charge! I got Froala Editor last year. I paid for a year of service. It's an ok editor, but it's expensive and we don't use it anymore. It's set to renew and charge me again mid-December. So, last week, I went online to cancel the autorenewal coming up next month, but could not find a way to log into their website. It turns out they do not have a customer login portal at all. The only option to see my account or make changes is to write their customer service. So, yesterday, I wrote them to cancel the service before it renews in 3 weeks, so my card won't get charged. They responded via email that I CAN'T STOP THEM FROM CHARGING MY CARD 3-weeks from now because by their policy, I haven't notified them to cancel 30 days before the renewal! I explained my situation to them. I explained that this is not something we can do. I asked them for HELP. They didn't care. I then asked them to close my account immediately and remove my information from their system. They responded , "Due to your renewal being due less than 30 days from now, we can not cancel the renewal. We can not violate our own Terms of Service. We are complying with the Terms as they were outlined over 2 years ago and we will not contradict them." This is outrageous! This is NOT an ethical company. This is NOT what ethical companies do. This is NOT how you create loyal customers. Instead, this how desperate, unethical companies gouge their unsuspecting customers for no reason. There is no valid reason that they cannot cancel the service immediately, except for the fact that they are trying to get paid at all cost, even at the expense of the customers they are pretending to serve. This is an unreasonable policy and an unreasonable position to take with paying customers like me as it just creates antagonism. If a customer doesn't want their service, they shouldn't try to force them to spend nearly $1,000 to buy it for another year. I am very disappointed in Froala and disgusted at this type of business practice. Had I known this is the type of company they were, I never would have signed up to use their text editor in the first place.

We purchased the product based on… We purchased the product based on commitment from the support team that by first week of July to support angular 15 till today we do not have this release and only have remaining 20 days for the grace period before refund

Timely Customer Service I experienced a great customer service, response was timely! Not a rigid company; so flexible with customer needs.

Great experience with Froala I'm very satisfied about our experience with Froala on our projet My Report. The support team has always answered very quickly to our questions. The only reason I haven't rated 5 * is we don't know yet the timeline for some fixe