Useless piece of software Useless piece of software. They promise a lot, but it turns out that the software actually cannot solve the reporting needs that they promise. We are a 22 man agency, and have been working with a simple consultancy based model where we sell our time at a rate to a number of different clients. This is a calculation of 5 cells in a spreadsheet, but cannot be made in Productive. Their consultants cannot either explain their own take on running an agency business. Now after 5 hours of crisis meetings with their development team, they have come to acknowledge that their logic is off. Updates will follow.

Great success team, not targeted features, longer custom dev cycles Productive success team is great, always available for any of our questions and opened points, they are quite quick with replies and out effort to understand our needs. Delivery is sometimes late in case dev team is involved (for custom features like invoice pdfs). Regarding application there seems to be new features like documents which we do not find helpful, but the ones that would be helpful and seems to be simple enough like bar-code on the invoice are not yet implemented.

The best agency tool Productive is the best tool we've ever seen for working in an agency - it does it all. We would like to see some more development on the pre-sales components (e.g. tracking time against a deal for true profit calculations) but in fairness, these are listed on the roadmap. In the meantime, there are regular feature releases and the support is top-notch -- instant replies and knowledgeable to boot. Implementing Productive has been one of the biggest transformations in our agency.