Jonathan MacDonald
GBUsually get my results quicker than 24… Usually get my results quicker than 24 hours so that is not an issue for me at all. Then again, I am not trying to put 15 random pics together to certify a fake Chanel either. Just saying. Some people on here sound ridiculous. Try RA for yourself and be the judge. – Signed loyal client for 4+ years.
Savannah
GBThese ladies (and gents?) KNOW THEIR… These ladies (and gents?) KNOW THEIR STUFF! Been using them for years. I no longer have to hesitate if I want to buy or sell anything. I have tried other authentication services, but find I get the most consistent results with Real Authentication, and if there are issues, they are quick to explain. Sometimes it would be nice to get more details, but its okay, none of the other services go into to much details either. I guess its what they do
Penelope
QAThis company is a complete joke This company is a complete joke. I've authenticated a lot of items with them in the past and it was fine. This time around. I've had zero contact from for 2 days regarding 2 Hermes bags. I've messaged their chat several times and have been ignored. They have zero communication with customers for a service we entrust extremely high value items to. It's so offensive and extremely disrespectful to pass your 24 hour deadline to authenticate an item, ignore client questions for days on end. Terrible service. I'm still waiting for my authentication or refund!
customer
THNo order progress, no response to my chat messages I ordered an authentication with Guaranteed 24 hour turnaround time. A few hours after I made the order they requested additional images. The additional images they asked for were however already provided when I first made the order. I made them aware of it but they still reset their «timer» so the 24 hour turnaround time is counted from the time when I re-uploaded the images. I made them aware of it but just got a reference to their policy. I understand that the timer is reset if images are missing. But I had already uploaded everything they asked for. It means that their 24 hour guarantee is worth nothing. They can omit it by asking for anything you have already sent them. On top of that there is no progress at all on my order now and they don’t reply to my polite requests for a status update. I will avoid using them again. 1 day later: They sent me a chat that my order was cancelled due to missing images! But they asked for a photo of something that does not exist on the item in question. They probably lack competence on this item, but then why not just give me the real reason? Or at least have a chat with me regarding where I should find the part they want a photo of and which does not exist?
Ha Lo
CAReal Authentication gave me the piece of mind I purchased a purse and having doubts if it’s authentic or fake and just to have that piece of mind, I was searching for an authenticator online and came across Real Authentication. For me, charges are reasonable. I couldn’t be happier with the result. Thank you!