Iolena
MXVERY DISAPPOINTED Paying for a few months and had had a terrible experience with lack of follow up from support guys (EXCEPT FOR CHRISTOPHER BERRY, WHO HAS BEEN EXCELLENT). Calls after calls, emails after emails, not having promised sessions, lack of response, etc. We still don´t get how to use most of the tools to make work more efficient and payment worth it. We have LOTS of questions. Very disappointed. We haven´t had the corresponding training to move on and improve.
valued customer
GBI feel like there are way more steps to… I feel like there are way more steps to go thru for the same result as our old program. It gets very confusing with the multiple contacts that get added for a job. Also Fusion/Simplii phone service has been a real challenge. We keep losing calls or the function to transfer or put calls on hold has not been operating.
Matt
GBPretty good Like JobNimbus and most of the functionality is solid and works well for our company. Scheduling in the Calendar is a little clunky and could be more intuitive and I can’t believe you can’t set recurring events. I also haven’t found an easy way to schedule follow up tasks. However other than these things I’ve enjoyed using JobNimbus.
valued customer
GBChase has extremely good listening and… Chase has extremely good listening and processing skills - I am so jealous! We do what I am sure is a horrible job explaining our issues and he does an amazing job of brainstorming ways of overcoming our challenges. Every business needs a Chase!
Rob
GBLove almost everything Love everything as far as a CRM goes….But i would have given a 4 star for some things like- Need pictures to work as easy as company cam. Yes, i know you acquired them. You need a better payment processing system (ACH in 1 day) and you need a good phone system like Podium. Engage was very Laggy so we turned it off. You need to make sure the phone and text are quick to go through.