Vanessa Trinidad
GBImmaculate Vibes & Expertise The ambiance is always so clean, inviting and calming. I feel welcomed and relaxed at the time of my service. All of my facials have been excellent, leaving my skin feeling renewed, refreshed and invigorated. Brenda and Shanece are extremely knowledgeable and skilled at their craft.
maureen
GBI look forward to my monthly facials! I look forward to my monthly facials! It’s beautifully decorated, relaxing environment, and they have everything to make you look and feel amazing! I have complete trust in Shay, she always knows exactly what I need and she’s fabulous!!
Quianna Picquet
GBHands down the best facial I’ve ever… Hands down the best facial I’ve ever had. The ambience of the entire space is perfect. Dana was great!! She walked through each step she was taking while explaining the benefits of each. I’m so in love with this spa. It is worth the visit, I promise!!!!!
Unsatisfied Customer
GBI originally found this business on… I originally found this business on Groupon and thought I would give it a shot. My first appointment for a facial was fine and I had no issues. I ended up purchasing additional treatments directly through them and probably spent over $500 in various treatments and products after the first facial. I purchased 2 skin brightening treatments & After my first skin brightening treatment the skin around the area was red and irritated and it seem to make the skin darker. It essentially felt like I was burned. I called and asked for a refund for the second skin brightening treatment I had purchased because I no longer wanted it due to my experience. I was told they do not give refunds even though I had not used the second one yet. I wasn’t even asking for a refund for the occasion where I was burned only for the unused treatment but I was told I had to pick another service, so I did. I picked a facial because I thought that would be safe since I had a good experience the first time with the Groupon facial I had purchased. Fast forward to my appointment for the facial that was scheduled for 11am. I arrived at 11:15 only to be told my appointment was forfeited due to their policies. Keep in mind this is an extremely busy street and they have no parking lot for their business. I was told I could not receive the service nor the amount I paid, not even as a store credit. They basically just kept my money! I would think they’d just deduct the 15 mins from my treatment time or charge a fee and ask me to reschedule but to completely cancel my appointment and keep the full amount I paid for the treatment seems unethical in my opinion! I understand that is their policy but a one time exception could have been made, especially for a return customer that has spent a good amount with your business, again only my opinion! I found this place in March and I had high hopes and thought I found a better solution since it’s closer to me than the other med spas I normally go to. Unfortunately, due to the experiences I described above and their policies I won’t be returning.
Jan
GBIt worked! And I had a great experience too I had a great experience for my first time at Fond & Faye. The room was very relaxing and Dana did a great job explaining what she was doing at each step. I already see a difference to my arms. I did the cavitation and RF frequency.