Great service Great service! Quick response times. Very helpful with products and knowledge of products.

A fantastic product A fantastic product, upgraded from their previous tool and this is even better. I didn't think it was possible but it is. Great support too. Fully featured and easy to integrate and get working.

Terrible customer service This is a one man business run by a single developer I have used his whmcs SMS plugins, which I original had issues getting working. The plugin is great when it is working, the issue is that the support/customer service is awful and he tells lies to his customers and is unprofessional. I opened a ticket about my issue and waited for 5 months for a reply/solution. He then created fake screenshots from his own WHMCS system showing that he had sent SMS message to himself from my system, claiming everything was working fine. This was a huge lie. My WHMCS logs proved he had not logged into my WHMCS system for 5 months, my SMS logs proved he did not send any SMS through my system and he had already admitted that he had lost the login details anyway. He has also banned/blocked me for "breaking the rules", even though I am still a paying customer. So can no longer download updates. Oh and the rule I broke is "do not leave negative reviews". This is called extortion I also received a notification from Google that email he tried to send me was blocked as I contained malware attachment. You decide if any of this is professional or acceptable behavior, it certainly isn't for me. UPDATE: The response below proves my point really. As you can see he talks nonsense and the response has nothing whatsoever to do with what I have said above, I never said the plugin doesn't work, I very clealry said the issue is with the customer service and telling lies. I took screenshots of everything they said and did, so if anyone would like evidence or their lies, just drop me a message and I will gladly send it.