I wish I would have read this reviews… I wish I would have read this reviews before investing 1350 on one of this knock of. machines. This is not quality! I have a 200 cheap pen machine that lasts longer and hits harder. Don't waste your money with this clowns. Im going to approach this with the better business bureau to stop their scamming.

The absolute worst customer service The absolute worst customer service. If you purchase a flawed item, they make you jump through hoops to get a replacement. Kinda insulting to act like your products are always flawless, and treat customers like liars. Bought a garbage motor with a short in it, and it's been over a month and they're just now shipping the replacement. And they don't care if it costs or loses you money. Absolutely would not recommend this company unless you want to be jerked around. Other than that, their product is decent... Not worth the hassle by any means though.

They don’t stand behind their products How could they improve? Well for starters they could stand behind their products. Bought a brand new seafoam green flux and paint came off first use from the madecide solution. Customer service rep forwarded the information to another department and had me send photos of madecide and ingredients as well as pictures of machine with faded coloring where paint came off and their department responded that it absolutely should not have happen and machine is tested with madecide to insure paint lost doesn’t occur, so they acknowledge it’s an issue. However, they won’t refund or even exchange my product but want me to send back my machine which would leave me without while they “inspect” the machine to figure why this happens. … ok so I’m just supposed to be without a machine and now short 1200 bucks…I’m not rich sooo obviously this impacts me greatly. No machine no work. From what I’ve read others had to send back their machines and were left machine less for over 8 weeks. Truly unacceptable and no wonder why you guys have 1.8 star rating. DO BETTER AND STAND BEHIND YOUR PRODUCTS!

So dissapointed... I was so exited to have saved up for a fk spectra flux machine. But the batterys don't last 10 hrs at all! Im glad I purchased 2 batterys. Because I cannot even finish a big tattoo with one. This bummes me out because my much cheap er machines have waaaay better batterys. Also to check how full the battery is is drama. And I still havent figure out the different indication lights with charging, because there is no mention in the manual... The only thing I LOVE is the color (pink).. The rest is really a bummer. Ohw and if you choose a voltage inbetween you have a blinking Light in the corner of your eye the whole time tatoeing.

Worst tattoo machine company! I bought two machines from this company. One broke a little after a year of having it and the second within months. I sent one in for repairs and according to them I left it past the allowed holding time for their repair department so they just kept it!!!! I owed $300 for repairs but paid $1100 for it so I definitely got robbed by this company. I would never recommend. Get a bishop, cheyenne or critical tattoo machine instead. Cheyenne didn’t charge for my repairs!