S.A.M
GBBuggy Algo Denied Refund Despite Bug-free Guarantee I purchased the indicator and the auto trader for $600. I was skeptical but with their now non-existent 14 day bug-free refund guarantee I made the purchase not expecting to run into issues. Within a few days I noticed many bugs (back testing inconsistencies, trading not staying within the budgeted risk tolerance, and major differences between how the algo performs live vs backtesting on minute charts). They acknowledged that there were bugs and that it would be resolved on the next update that was always around the corner. I waited a month and never had any updates…asked for them to honor their 14 day bug-free guarantee (I am glad I took a screenshot of it because they removed this) and was told that if Microsoft gave a refund for each bug then they’d be out of business…so my refund was denied despite them acknowledging the bugs and quirks that the algo had. I filed a dispute with my credit card company and I was awarded a permanent refund based on my extensive documentation. I wish that their algo worked as advertised! I hope they resolved their extensive issues.
Jon
GBAlways very helpful with downloading… Always very helpful with downloading the software...love to trade ...but not a compu tor geek
Doug Moyer
GBI love this indicator. I love this indicator. Gives great information with high accuracy. The scoring on the indicators are very valuable. Doug
Justin
GBI have been extremely impressed with… I have been extremely impressed with the indicator so far. As anyone who trades knows, trading is not easy but this indicator has SERIOUSLY helped in simplifying my entries and exits and has brought an extra level of confidence. The zones works impressively well. Great customer support too.
Daniel
GBAutomated Trading Strategy product The strategy and indicator product I bought, has been working great. They have been very communicative to provide updates and tutorials to walk through how to set up the indicators.