Very dissatisfied Very dissatisfied. I had an apointment this morning for my son so that he could start school tomorrow. I received several confirmation messages both in text and email from the company in advance stating that the Director, Kristi Byer, would be coming to test my son. However this morning, no one showed up, and no one called. Due to an error a few weeks ago where the company incorrectly texted me about someone elses appointment, I happened to have the cell number of Kristi the Director. I called and texted. She then informed me that she would not be coming to test my son, as she was at an event elsewhere, but that some man would be coming (whose name and information I still don't know). She was unable to provide an ETA, any information about him, and then she stopped responding. Two hours after my scheduled appointment I then got a call from a call center overseas saying that she was "sorry and would process my refund." I had to make a much more expensive very inconvenient appointment (over 90 minutes away from my home) to get my son tested so that he could start school on time. Very unprofessional, disorganized organization. Don't rely on them and certainly go elsewhere.

You saved my trip You saved my trip! Very cooperative call center lady, quick response, quick results, professional nurse

Delayed. Wrong info. Invalid QR code. Didn’t provide the result for the same day order until the next day after I reached out to them. The sex info of us got mixed up (fixed after complaint). My name was miss spelled (didn’t get any updated report for this). QR code on the report doesn’t lead you to your result. Not even a website.

Excellent Service The nurse arrived on time, friendly and professionnalisme in his work.

My experience with Navus Health… My experience with Navus Health services was excellent. I needed a PCR test with the same-day service and the ONLY company that I found after a long internet search for such service was Navus Health. Moreover, the nasopharyngeal swab was performed at my location, by a very courteous, pleasant and punctual professional. Her name is Kristi Byer, and I highly recommend her and the company she represents. Many thanks for solving a difficult situation for me.