Navus Health

28 Kansas Rd, 08087, Little Egg Harbor Township, United States
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4.20
Based on 15 Reviews

5

80.00%

4

0.00%

3

0.00%

2

0.00%

1

20.00%
About Navus Health

Navus Health is a Healthcare diagnostics and technology company headquartered in Princeton, NJ. Navus provides At-home testing services that you would typically need to visit a doctor or lab to take.

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Tonya Resutek
GB

Very dissatisfied Very dissatisfied. I had an apointment this morning for my son so that he could start school tomorrow. I received several confirmation messages both in text and email from the company in advance stating that the Director, Kristi Byer, would be coming to test my son. However this morning, no one showed up, and no one called. Due to an error a few weeks ago where the company incorrectly texted me about someone elses appointment, I happened to have the cell number of Kristi the Director. I called and texted. She then informed me that she would not be coming to test my son, as she was at an event elsewhere, but that some man would be coming (whose name and information I still don't know). She was unable to provide an ETA, any information about him, and then she stopped responding. Two hours after my scheduled appointment I then got a call from a call center overseas saying that she was "sorry and would process my refund." I had to make a much more expensive very inconvenient appointment (over 90 minutes away from my home) to get my son tested so that he could start school on time. Very unprofessional, disorganized organization. Don't rely on them and certainly go elsewhere.

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Anthony Cocca
GB

2 Thumbs Up Arrived when promised. Results when promised. Highly recommended service.

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Bill Fischer
BM

The service was excellent and fast The service was excellent. I booked an 8 am test she came 15 minutes early. A couple formalities a swap ( self administered) and i was done. Results back in under 4 hours. Delivered to my email in pdf format. So normal clinic say 1 - 3 days and we cant guarantee that!! If you need to travel use this service!!

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Marques Townes
GB

AMAZING! AMAZING!! The person who came was VERY Friendly. She even was able to come earlier because she was around the area. Excellent and high quality company! A little expensive but it’s worth it.

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Joseph M Kearney
GB

One Cancellation...THEN an Ordeal One Cancellation...THEN an Ordeal . We had a home test scheduled for Wednesday, December 29th between 8 a.m. & 10 a.m. As 10 a.m. approached, we called them and they'd canceled the appointment without notifying us. Apparently the tester didn't want to travel to Sparta. Our niece had to reschedule her flight (she livea in Vancouver) to Monday, January 3rd. We had another home test scheduled that day between 8 a.m. & 10 a.m. At around 8:15 they called to tell us the yester came down with covid. We had to drive to Paramus NJ, about an hour east of us. We got there by 9:30 a.m. and tge testing was done by 10 a.m. We paid for the expedited test, with the test results promised to be sent out in "4 to 6 hours." We called all afternoon and at around 5:50 p.m. we were finally able to get the results. Yes, it was a tough time of year, with all the added restrictions, but this was a nightmare.

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