EXCELLENT customer service! I needed presets really fast for some important pictures. I purchased 3 and got 3 extra for free. I made the mistake of accidentally purchasing the mobile preset instead of the desktop preset and I reached out to the company about it late at night. They responded to me TEN MINUTES after!!! And they gave me the preset I needed for desktop without hesitation and were very kind about my mistake. The presets are beautiful and work perfectly for what I needed them for! I will be purchasing more when the wedding season comes up!

Before you buy the FLOURISH PRESETS If you wondering to buy this presets, consider the following: - hundredts of presets that are just some twicks from each other and have nothing to do with what they called - It will confuse you by the ability of the them and make you spend an hour choosing just one which will most probably still not work as it easier to do it your self - No customer sevice or extremely useless - If you want to unsubscribe, good luck, as even if you do unsubscribe from their email they keep sending you them. - Please do not spend the money, do the LR course instead, invest in learnign rather. I am professional photographer and just wanted to try it out for my flow... NO, pretty sure wont work most of people who know what highligts and shadows are. ONE THING FLOURISH PRESETS are good at is marketing, they got me, actually.

Gamechanger for Lightroom Editing Got their complete preset bundle in a black friday sale. I was hoping for a little more effectiveness in my workstream with Lightroom (professional wildlife photography, see caplan_photography on Insta), but ended up with a completely new approach to editing my pictures. There is a lot(!) of good stuff there that gets your creativity going. Some minor redundancies, but with roughly 2000 presets, that is completely understandable and not really an issue. Can absolutely recommend it, and I was not even paid to say this!! :-)

Too Complicated We bought several packs for our business and it was tedious trying to use them. First, you have to figure out which of their 3 file formats will work with your version of Lightroom. Many many hours later, we were able to narrow down our supported file format to DNG format, but now we have another issue: all of the images have designs on them including the company's logo that we can't remove because our paid version of Lightroom recognizes it as an uneditable image. Also, one of the packages that we purchased was 30 of the same single image. Whether we're doing something wrong or not, their images seem waay too complicated. So, for us, it's been a waste of $65 because we've given up trying to figure out Flourish Presets.

Needed PayPal to get my money back Careful! Absolutely NOT serious!! Never received the presets I bought. They even never answered to the mail I’ve sent to their „support" email you can find on their homepage. As I said in the title I needed the PayPal Customer service to get my money back. Would rate no star if that would be possible.