Lester was really helpful in advising… Lester was really helpful in advising the correct symbols and api end points to use. The customer support is really good. I have been using them for over a month now, would recommend it if you are looking for an api plugin for metal rates

Disappointing Experience with Zyla Labs I am deeply disappointed with my experience with Zyla Labs and their Metals API integration on zylalabs.com. I am extremely dissatisfied with how they handle their customers, especially when it comes to modifying packages. Recently, I wanted to upgrade my package, but to my surprise, Zyla Labs did not provide an option to simply upgrade my current package. Instead, I was forced to sign up for an entirely new package. This is completely unreasonable and nonsensical. Why should I have two separate packages when all I wanted was to upgrade my existing one? As a result, I now find myself in a situation where I unnecessarily have two packages with Zyla Labs. But that's not the only issue. When I decided to cancel my package, I was met with another disappointment. Zyla Labs immediately blocked my access to the API, even though I had already paid for a year. This means that not only have I lost my money for the entire year, but I also no longer have access to the API. This is an utterly unacceptable way of doing business. Customers should, at the very least, have the right to modify their packages without being coerced into signing up for additional ones. Furthermore, blocking API access after cancellation is completely unfair and unprofessional. Overall, I cannot recommend Zyla Labs' Metals API integration. Their lack of flexibility and their treatment of customers make it a worthless experience. I urge others to consider alternative options and choose a company that takes customer satisfaction seriously.

Excellent support and a great API! I needed an API to obtain the rates for LME aluminum and copper, and the only one I found was metals-api.com. I had some doubts about integrating it, and the support team helped me out. Excellent support and a great API!

Efficient Support in Navigating Metal Conversions and Tracker Enhancements The customer support team excelled in explaining metal conversion processes and assisting with the inclusion of commodities in the tracker.

AVOID AT ALL COSTS - their competition is cheaper, anyways They suddenly changed our subscription terms without notice, and then told us we had to upgrade to a new plan (which costed $1,125 MORE - four-times as much as our current plan) to continue sending the same request volume we had been sending for more than three years. When we contacted support, they said this had always been the rate limit and they had experienced an "oversight" in enforcing it on our account. They refused to refund us even though we had just renewed our subscription not 10 days ago. I would recommend using literally any other service. We went with metalpriceapi.com who turned out to be 91.7% cheaper than the plan we were herded into by metals-api. I tested their API responses and their data is in parity with metals-api over the past 18 months (thats as far as I tested). Same data and higher rate limits for a fraction of the cost.