Jamie
GB5-Star service! Gorgias support was responsive and thorough in addressing my questions both on chat and email. I appreciated their follow-up to ensure I reached a resolution.
Kelly Overington
GBEasy to use great CS team Gorgias is a super easy to use platform and their CS support team is awesome. Always fast replies and helpful when setting some more complicated rules and things up.
Cathy Merkel
GBGorgias has changed the game for us Gorgias has changed the game for us! They are so quick to help/add feature requests and help you solve your issue. As well as when you schedule and call, they are all very knowledgable and kind! It's easy to learn how to use and their training docs are next level. Do not know what we would do without Gorgias!!!
Daniel Dahan
CAI am a professional I.T I am a professional I.T. guy, my client is working with the Gorgias. We had a small issue when I changed the MX Records of the mail server as we upgraded mailboxes from POP to Exchange. I opened a ticket with Gorgias support and their support tech was awesome and easy to work with. In that sense, for their support, I have to put 5 stars.
Fitzy
GBOK for small companies Easy platform to use, but very limited in features and functionality. If you base your analytics on tags, then it is okay. They are pretty much a solution for small start up companies, but you will find out quickly that an upgrade will be needed. Customer Service is almost non-existent, had to wait nearly 4 weeks just to talk to someone about upgrades and features.