Govspend Customer service The customer service from Jacob and the Govspend team has been exceptional.

This service isn't honest This service isn't honest. It's not transparent about the quality of the data. It is stale, inaccurate and is just a racket to collect. I was told I could get access before paying to make sure and I was then locked into making a payment. I pleaded my case but was told over and over that I had knowingly signed. There was nothing clear about the deal. It was so unclear it was basically a scam. My Canadian Credit card didn't work (works everywhere else) and I was threatened immediately with collections. I gave them another card and the charge was put through. I eventually became enough of a complainer, they refunded. Do not give up on getting your money back.

Stop! Do not sign a contract with GovSpend Stop! Do not sign a contract with this company. Almost every single one of these leads are already free and available via another website. They will make promises to help - but do not follow through. They are better sales people than lead generators. I would highly advise not committing to any contract. If the service is so great - get a 30 day trial. If they won't stand behind it for 30 days - then is it really that good? Customer retention is horrible for a reason.

Regret my company buying this after a… Regret my company buying this after a month. My company didn't succeed using it. A lot of missing RFPs and the data was wrong or broken links in most cases. We use 3 other services concurrently alongside this. We keep find ourselves using the other services and wishing we didn't waste our time or resource with this oversold solution. You can pretty much do better with any other bid service besides this one.. Many holes and bad information. In hindsight I think most of the reviews are employees or paid reviews because they sound like the same person and refer to the "tool" as "Great!" and thank them so much! And then you read the real reviews that are anything but good. We won't renew the next go around even for $500.

Be Very Careful Be very careful with this company. They do an excellent job selling their platform. Once we signed up, we found the data to be lacking though. Within 60 days of singing up we tried to cancel the contract and were basically told that you signed the deal and now you have to pay, even though you aren't satisfied with the service. My advice, don't accept just a demo. Make sure you get access to search what you want to see and not just what they want to show you and request a fully refundable 30 day cancellation period. If they're not confident enough in their service to stand behind it for 30 days, is it really something you want to invest in? Don't make the same mistake as me. No unrestricted demo = no deal.