Bad bad service For who is wondering to have a real feedback of this tool: bad bad service - they care about getting your initial payment and then stop answering. They have implemented the platform in my website 1 year ago and left it incomplete without answering. Go for something else to don't fall in this trap.

We saw a 40% increase in the number of… We saw a 40% increase in the number of orders. The design studio is easy to use. Customer could upload artwork. The best best part is they can preview their designs before placing order. Thanks ImprintNext. Especially their support team.

We want to integrate S&S and… We want to integrate S&S and Alphabroder as suppliers and get updates of their pricing and inventory status on our website. ImprintNext has helped us make our job easier. Their design tool is easy to use, bundled with a library of templates. Really fracture rich.

A plugin NOT suited to the Printing Industry Where does one start… This does not work for a real printshop environment. Deadlines were not met and there were bugs galore when an update was finally received. Items that were working before then became a problem with the next update. Promises after promises were made and not kept. You cannot reach them telephonically and request upon request to talk via Zoom was ignored. Not professional at all. As a quality litho printer in Johannesburg South Africa we felt we were kept at arms length as they only worked via emails which was very frustrating with the ongoing problems we were faced with. We asked for top management to make contact and that to was ignored. Eventually we had no option but to pull the plug but they refused any refund despite all the emails that support our stance of non-performance. They were, in our view, a nightmare to work with and the Plug-in a total disaster. So if you are in the Printing Industry we suggest you stay away from this solution. Update after receiving their response 9 months later: Dear ImprintNext, We didn’t miss anything! We have every email to prove every point of our review. You couldn’t even just apologise… my goodness! Just the fact that you took 9 months to respond shows clearly the lack of service and support.

Won't recommend it There are some really basic features that are not available. Too many bugs, every day something different is not working. Aftersales service really bad, timings are never realistic and they take too long to solve every bug. We bought expecting to have new modules for production and marketing that never arrive. Very bad and disappointing experience due to too many bugs and lack of reliability of the software and developers, we are giving up with this software.