Identity Guard gets an A+ I can't say enough positive things about my interaction with the Identify Guard team. I interacted with the team that handles the initial call as well as the Alerts & Restoration Department. Both Alex and Jeff were so professional and helpful. They walked me through everything and were with me every step of the way, including speaking with the outside company that was the reason for the alert. They helped me understand options and offered excellent assistance. I am so happy I chose Identify Guard!

It was a great experience It was a great experience. I have been a victim of identity theft and until it happened to me I didn't quite understand how helpless one can feel when you are at the mercy of scammers using your social security number to apply for myriads of accounts in your name. Its frightening! But my team made it painless and it only required about 30 minutes of my time away from work. Thank you for making my day (James and Crystal)!

Helpful, Upbeat & knowledgeable Rep My rep was the most friendly, helpful, positive customer service rep I have experienced in years throughout any industry. He was so pleasant, such clear instructions on how to walk through while explaining & overall a joy. He actually made my week! I was able to quickly resolve my issue & learn some things in the process! Overall 5 star +!

I had an excellent experience I had a very good experience, which I shall put all the credit on to Deijah. She was helpful, professional, courteous, knowledgeable, patient, entertaining and nice. Cannot say enough about her, except this was the 2nd time I've spoken to her. I think you should clone her! Sincerely, Deborah Leigh Hill

Amazing customer service!! Jeff who helped me was very knowledgeable and professional. He walked me through the steps of handling the fraudulent credit inquiry someone made of me. He offered suggestions above and beyond contacting the Bank where the credit inquiry was made. I could not have navigated this on my own, and I cannot say enough good things about him.