Ranjit
GBGreat customer service I had difficulty with Ukeysoft Apple Music Converter and it kept throwing the message error occurred; Steven handled it and supplied step-by-step directions on how to fix it, and the problem is no longer a problem. Good customer service.
Kelvin van Oort
NLProduct works great, great customer service Product works great. When I switched to a new computer, the license did not work on my new MacBook (it was already activated on my old Mac). I requested a solution by mail and Ukeysoft responded within 12 hours and reset the license key for me to use it again. It works!
Gary Tremble
GBPurchased their Spotify converter but… Purchased their Spotify converter but could not cancel and their emails bounce back, seems like a con to me will have to go the chargeback route with my bank. Thank you for your response but one opportunity to cancel through an email is sorry not acceptable.
Anders Daae
NOStill no answer from Support Their feedback here on Trustpilot after my first review March 7th was: "Hi, If you have any question, please send email to us: (email address) Or, you can directly chat with us via Facebook: (link) We will reply you and help you solve the problem ASAP." I mailed them, but I still get no answer…
Paul
GBReally pleased Really pleased - Probably overkill as im only DJing my wedding with my mate but purchased the lifelong subscription and started converting tunes from Tidal to use with Rekordbox - I know I didn't need to convert to AIFF but I did and it sounds brilliant through the sound system. Emailed them once with a question and had a response next day.