I ordered 3 Products from Pixel Film… I ordered 3 Products from Pixel Film Studio's that I feel will bring Value to my small Quinceanera Photography Business, I have also made two tickets for live assistance to which the waiting was zilch! prompt assistance and walked me through step by step to fix the issue which was on my end. Cannot say enough about Pixel Film Studio's follow-through in service!

Plugins weren't working anymore I was having trouble with many of my plugins expiring or not working. I was gettin the RED SCREEN OF DEATH! I tapped the help button, explained the problem. the person on the other end sent me a link. I downloaded it, ran it and it fixed EVERYTHING!! Thank you for your quick and accurate help!

I had trouble with the shape tracker… I had trouble with the shape tracker and auto tracker plug in. I depend heavily on these for real estate work. Contacted customer support via chat and was able to walk through a series of steps and reinstalling, and was Abel to get it working. Support team was very patient and knowledgable. Thanks you

PFS app is a lifesaver! I've downloaded pixel film studios plug-ins along time ago and I loved them! Later, as apple has been updating final cut, I was no longer able to use my favorite plug-ins. I looked up different ways to fix the issue online and followed several Youtubers long instructions for each individual plug-in, and yet nothing worked. I was pretty frustrated! So I just found out about the PFS App and I updated everything within a couple of minutes!

Technical Support Issue Solved In Minutes Just had a technical support issue. PFS got back to me in minutes, walked me through the procedure to solve the problem and now all is good. I had spent a hour trying to solve the problem as I am not inexperienced with FCPX issues and Macs. however, their support is very specific and professional. So fast too.