Abby Landes Erker
GBCan't Recommend Enough I did a lot of research on which hosting platform I wanted to use before diving in with UScreen. I'm happy to report I have had solely positive experiences with UScreen. I am genuinely impressed by both the product and it's continuous evolution. Each new feature gets me inspired to try something new and grow my online business. I've always been super happy with my customer success experience. They are incredibly helpful anytime I have a questions or problem big or small.
Liz Patient
GBHighly recommend Highly recommend! Been with Uscreen about 3 years and I have no complaints, in fact my experience has only improved as they've continued to respond to feedback and develop more features. The customer service is excellent. I was assigned a Customer Success Manager when I added the app function and we meet once a month (or more if I need it). She's awesome. Thank you Holly!! The whole support team is so helpful and genuinely engaged in making sure you get the most out of the system. They listen to feedback, are incredibly responsive to suggestions and tech support has been incomparable to other systems I use for my business. This has been essential as I don't want my end user having to wait for my response. It's meant my customer service can remain at a high level. I also love how easy it was to set up and get going at the start, then add additional services as I've developed.
Randy McEntee
GBHappy Uscreen customer! I have nothing but amazing things to say about my experience with Uscreen. Migrating my small niche community from Wistia and Circle.so was seamless. My customers love the new platform and my revenue has tripled in the first 3 months since switching!
Martyn Best
GBUScreen a knockout for PROGRESS Wrestling The onboarding process was straightforward but made so much easier by the onboarding team led by Carmen Salazar, and continued by Natalie Witt as Customer Success Manager. Our past provider PivotShare had become a defunct product with near zero customer support, no transparency on subscriber data and unhelpful beyond belief. UScreen could not be be more different and a breath of fresh air. Subscriber data and activity is very clear, and the viewer experience is very good.
Charlene Dipaola
GBSolid product, good community and they make you feel like family. PROS: Product works well. It takes away all the tech work from building a membership site I can focus on my content. Customer support is top! It feels like a family and I feel very supported even if I know I'm not their biggest client. They are listening to their users and their community. They are always engaging with us. I am also able to connect w/ other like minded members. CONS: Analytics in terms of where I got sign ups from (google, instagram etc) are hard to come by. Google Analytics integration could be more seamless and have someone to help us with making sure it was done right. Right now when I go live, the URL doesn't save and I have to create a completely different piece of content for the "recorded video" Overall I'm very happy w/ my uscreen experience. I transferred from creating my own site w/ a LOT of custom wordpress add ons to uscreen. It has been a solid product. They are always listening to their members and I feel very supported.