Frank Servais
CHWe are extremely pleased by the answers… We are extremely pleased by the answers that we go from Telerik's support. They answer very rapidly (often the same or next day), give code samples, and all required explanations. This is extremely important to us, as any minor problem or issue can put as back days in our current developments using Kendo UI for Dotnet Core. Frank Servais, CEO of GIT S.A., Switzerland
Carl
GBEvery Time! Not just once here or there, but EVERY time I run into an issue and need some help, their customer service just outshines most businesses. They're fast, courteous and if they don't have the answer I need, they research how to resolve my issue. That and their product has all the tools I might ever need.
Jean-Philippe Wilkin
BEFor the beginners :-) At this moment, we're at the beginning with KendoUI for Vues. We've asked a few questions to the support team and have every time very good answer with explanations, code or video examples, ... and in a good timing (less than 24h). Documentation on the site is also usefull. Only the virtual classrooms are difficult. The beginner's classroom is at a higher level than we hoped for newbies in the framework webworld.
Doug Faulkner
GBI love the functionality of the… I love the functionality of the controls, I would give them 5 stars. However, the system is very unstable in Visual Studio design mode. Controls stop updating, don't appear on the screen etc. I find myself having to close and restart Visual Studio many times during the day to make the designer work with Telerik controls again. Thanks df
Richard
GB3rd Party Software Components Done Right! I've been using Telerik UI Controls for a number of years now and not only are the controls themselves extremely capable and feature rich, but their support is second to none. I have contacted them a number of times with tricky support questions and every time they give me a working solution within 24 hours. Their tech support people know their product inside out.