Shambi Broome
GBBest email customer support ever I'm never happy when a web-based company only provides email customer support BUT Podbean has changed my view of email customer support. I reached out to them and figured (despite their claim to have a quick response) it may be a while to get a reply. Well, I thought I was right and reached out again a week later, only to find I missed their reply almost immediately after my original support ticket was submitted. Podbean graciously forwarded me the missed email and within 5 minutes and 3 email messages later, my issue was resolved. Best email customer support ever!
Peter Everett
GBThe extra mile Quick answer to a puzzling query from a customer. When the customer still struggled, Podbean contacted him direct to sort out what he was doing wrong! Top-class service.
Jim Maerk
GBPodbean: Satisfaction Guaranteed!!! I have been a member of Podbean for almost 4 years. I have never had an issue that wasn't taken care of by their customer service and/or tech department professionally and in a timely matter. They stay with the issues at hand until solved to my satisfaction. If you are considering starting a Podcast, there is not a better platform to work from than Podbean, user friendly, all the tools you need and FUN!! CHECK THEM OUT!!!!! The Old Man's Podcast
Damilola Felicia Badmus
GBIf you're looking for a reliable Podcast hosting platform, I recommend PodBean If you're looking for a reliable platform to host your podcast, look no further than Pod Bean. As a user of Podbean, I can attest to how easy it is to upload my podcast with their user-friendly interface. Their customer service is top-notch as well. When I encountered an issue with uploading my RSS feed on YouTube, I reached out to their customer care and received a prompt response within a couple of hours. Overall, I highly recommend Pod Bean as an affordable and efficient option for podcast hosting.
Dawn
GBI really appreciate the response times… I really appreciate the response times and attention to the detail of what I was needing. My podcast means a lot to me and customer service in many areas has honestly gone down the tubes. These people here are exceptional and I'm thankful.