Upper Hand

129 E Market St, 46204, Indianapolis, United States
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4.70
Based on 20 Reviews

5

90.00%

4

0.00%

3

5.00%

2

0.00%

1

5.00%
About Upper Hand

Upper Hand is the leading business management solution that helps sports and fitness businesses win. Powered by a suite of cloud-based tools, Upper Hand streamlines front desk and back office operations, allowing owners and admins to escape the administrative vortex and spend more time doing what they love - helping clients and athletes achieve their goals. Upper Hand provides tools to effectively manage things like online registration and scheduling, memberships, facility resources, payments, retail and inventory, payroll, and more. Learn more at https://upperhand.com.

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QC Speed and Agility
GB

Smooth Platform, and Good Experience I have enjoyed working with Upper Hand. Customer service has been very responsive and personable. I have developed good rapport with each of my representatives, and have felt like they have been doing their best to support me according to my business needs. For the questions that I have not been able to answer, they have been there to troubleshoot problems for my customers. Something that I would like to see more of would be more collaboration with business owners on the back and front end. We enjoy your platform very much, and would like to be part of the development in terms of letting you know our needs and wants.

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saeg24
GB

Very user friendly platform Very user friendly platform. Easy to navigate forward and back if you need too. Provides a lot of detail and information on each page. Promotions to be applied were easy to find. All in all, a very smooth, easy process from start to finish!

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Brandon
GB

I have found the the team at Upper Hand a rare gem in software support. I have found the the team at Upper Hand is what makes all the difference. I am on my third registration software in the last 7 years and the people make all the difference. They are responsive and listen to feedback. I was amazed when they set up a meeting with me and an engineer to cover what I would need the system to do to work for me. They don't have every feature I have requested yet, but I honestly believe my requests are all in the pipeline as I have seen a number of features rolled out since I joined 6 months ago. Oh and ask for Danielle McNally to be your rep. She is awesome.

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Renny Tyson
GB

Upper Hand Leslie, and her team have provided me with high quality customer service, ensuring I have everything I need to provide the best service to my customers! I would definitely recommend end Upper Hand to any business! Thank you

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Matt
GB

Upperhand has exceeded all my… Upperhand has exceeded all my expectations from my website design, scheduling appointments, and their overall approach to handling clients. It doesn’t surprise me one bit that they continue to get rave reviews and win tech awards. I look forward to continuing our relationship with Upperhand along with all the new ideas they come up with.

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