Had an issue trying to 'force' update… Had an issue trying to 'force' update my IP address as instructed but it did not work and wrote back to their support and answer came back instantly advising that it is an issue at their end and they are looking into it. Appreciated the quick response as it saved me plenty of time trying to fix it thinking it was an issue at my end when it was not. So great support from the Getflix team. thank you.

In a few minutes or solved all my… In a few minutes or solved all my requests, ask the support with Mr. Hitomi, and Mr. Raffaello, very fast and kind for the moment everything works perfectly Raiplay and also MediasetPlay perhaps and also thanks to my very fast internet connection I hope it stays everything as it is now A thousand thanks In pochi minuti o risolto tutte le mie richieste fate al supporto con il Signore Hitomi, e il Signore Raffaello, molto veloci e gentili per il momento funziona tutto alla perfezione Raiplay e anche MediasetPlay forse e anche merito alla mia connessione internet molto veloce spero tanto rimanga tutto cosi come adesso Grazie Mille

Prompt response from support team Response from Getflix for a query was the fastest I have ever seen from any support team. Even though the communication was via email, it appeared more like a live chat with the rep. These 5 stars are for the support team for understanding my request\query and acting so quickly on it. The request was further sent to the network team, hopefully, they can resolve it.

Always quick to answer support issues Always quick to answer support issues. Consistent access to overseas services like BBC Iplayer for about 5 years ongoing.

OK, when it actually works. Okay, but not great. Purchased a 2 year plan, which was great value... While it worked. Most UK based services are now unwatchable with buffering and drop outs. They've acknowledged there's an issue, but reluctant to provide any detail or expected restoration estimate. Definitely better looking elsewhere if you want reliable access to UK based television service.