I placed an order for Adobe Acrobat… I placed an order for Adobe Acrobat 2020 Pro. I never received the key code. I have attempted to contact customer service multiple times and have not had any response. I guess I will have to reach out to my bank to retrieve my money back. This is a horrible company, and I suggest to anyone considering ordering from them NOT.

Best Prices and Fast Service Shop software Keys has the very best prices - half the price for Microsoft software (windows Office) as Amazon, Walmart, AAFES, Best Buy, and Target. Easy Peasy to download and install. I. Am thrilled to buy from them. Also, I got a free upgrade to Microsoft Office Pro because they were out of Office, Home, Student 2021. The wholesale price works for me. Thanks.

Bait-and-switch scam Ordered Office: Home and Student which was for Mac or PC. They sent a key for Office Professional for PC instead, which is totally useless for my Mac. Have not responded to chat, email or voicemail I left. Looks to be totally fraudulent.

This company is completely fraudulent… This company is completely fraudulent and unsurprisingly racist. I reached out to request a refund and received no response. Finally after using the chat option in the site, they claimed I would need to wait to receive the item and then return it. I informed them the order should’ve never been sent and I had sent emails and left voicemails on their fraudulent customer service line. I asked why could the package not be rerouted back to the warehouse as done with most companies and the got very rude and unprofessional. The chat agent then said my name and stated “I bet you’re black” & “go back to where you came from” which is beyond juvenile and plain idiotic. I will be reporting them to the FTC and starting a class action for anyone who would like to join.

Zach was able to assist me with both… Zach was able to assist me with both completing the delivery of my order and getting it installed on a holiday! It was an upgrade required for my new job and I was under a deadline to get it done. Zach was very patient and courteous with me and knew exactly what I needed to do and how to walk a very non-technical person through the process with ease.