Great job! He understood the problem and provided a solution. He also explained a few other questions I had.

Reliable, stable, easy to use. Fix your issues with international credit cards I have now been working with Teachable for 7 years. I have not regretted it. The service is reliable and the platform stable. Making lectures and courses is super easy. Only issue that I have is Teachable's difficulty with processing some credit cards outside of North America and Europe. I wish they could become as reliable in the acceptance of international credit cards as Stripe.

no customer service, confusing interface as a paying customer i cannot get any answers from customer service. dead silence on all my tickets. while it has good features for building courses and sales pages, there are some functionalities that dont work, the payout structure is very confusing (and that is coming from a former finance professional), user interface needs a good polish, it is at aleast a decade behind, not very sleek. this is my last attmept to get to them and I will be looking for alternatives.

Total lack of contact details We were trying to look at a Radar Course and had some questions before signing up but this was impossible as we had to sign up to receive an email and were required to pay up front! There is no details of a contact for the provider on the site, and their confirmatory email did NOT have a ‘Reply to’ email, when we used the email we received it was a ‘no reply’ one, and they didnt reply when I tried ‘info at’ teachable.com.Transparency? NOT!

The responder to my chat was very good. He said he would have a tech person contact me.one follow up to resolve the problem. he get someone to follow up .… The support I received from Philip was thoughtful. He asked questions and explored the problem I was having with one of my student's responses. He said he would contact one of the tech staff to see if they can determine what caused the problem. So problem isn't resolved but he said he will have someone get back to me soon.