Once installed when I was checking… Once installed when I was checking program out. The administrator on the account was in nishbd.org when I was trying to change to EST IT WAS IN ANOTHER TIME ZONE. The guy I spoke with was located in Columbia. South America. I did not give control of my computer when I ask for help! I am not convinced that this is a valid or safe download

My copy of Visio 2019 came with a bad product key I ordered a copy of Visio 2019. The download link worked, but the key I was given was rejected. I followed Helpful Downloads processes for resolving issues, and I was booked into a support meeting last Friday at noon with a phone number to dial. However, when I called at the booked time, an automated attendant said no support staff was available, and this persisted in my follow-up calls. But it had a happy ending. I got a call this afternoon from a support staff member who emailed me a new product code, and we verified it on the call. The software is now activated. To avod delays like I experienced, I recommend that Helpful Downloads offer alternative support options, such as a scheduled Teams or Zoom call. That way, if the dial-in number is overloaded, the meeting can go ahead.

Emmanuel Extremely helpful and PROBLEM RESOLVED Emmanuel was extremely helpful and patient in getting me started on MS Project. I could not have done it without his help. Very professional, and everything is now in place for me to work. Many thanks, Emmanuel

Great products at really great prices Great products at really great prices. Delivery is extremely fast, and products are easily installed. Highly recommended. A+++++

It works well I downloaded for one device only, and the latest Word and PowerPoint are working well.